Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
4.7 (1,453)

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior. more
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Discovery - helps you answer pressing questions about your website visitors
  • Checkout Analytics - View events for what people do on your checkout page
Highlights
Popular with businesses in United States

Languages

English, German, Italian, French, and Spanish

Works with

  • Checkout
  • HubSpot
  • Google Analytics
  • Zapier
  • Optimizely

Pricing

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39 / month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$89 / month

or $854.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,453)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive tools like heatmaps, session recordings, and live view, which enhance customer engagement and site usability. The app is praised for not slowing down websites and features a user-friendly dashboard. Additional tools such as form analytics and surveys further boost its utility. Customer support is noted for being responsive and helpful, making this app a favorite among e-commerce businesses for improving customer interactions and increasing conversions.

December 4, 2024

I would hands down recommend the Lucky Orange app. Why?

Three reasons.

1) Stop the guesswork. You know where your users are browsing. Visuals bring the data alive. A potent combination when your trying to understand the weak points on your site.

2/ The dashboard is so user friendly that my daughter, with a little over six years of life experience could find her way around it. Don't know why your users are angry - one click on the discovery tab and you've got the answer. Simple.

3/ Customer service team are real humans - kind, polite (but not cheesy) they answer your question quickly - panicking about those gaps between user actions - drop them a message and they will answer.

4/ Lucky Orange - the name alone and icon is something else. Talk about elite branding.

On a serious note - genuinely think this software has helped me find out key info about my site. In a world full of data, you can get lost but luckily there's one orange giving your website the vitamin C it needs ️.

If anyone wants to check if I'm legit about this drop me an email and I will jump on a call to shout about them.

Practical Product Picks
United Kingdom
28 days using the app
Lucky Orange LLC replied December 6, 2024

Wow! Thank you for taking the time to leave us such a thorough review! You’ve hit on so many key points, and we love that getting a front-row seat has brought you the insights you need to improve your website and grow your business. You shouldn’t need a PhD in data analytics to optimize your visitor experience, as your junior analyst— we mean your daughter—has so clearly demonstrated.

Guesswork always leads to dead ends and false assumptions, but Lucky Orange insights make it simple to see. And yes, we’re truly a 100% human-based team that’s available for all users, regardless of trial or plan tier—no bots here! Thanks again for your review and for sharing the Lucky Orange love! If you need anything, please don’t hesitate to let us know! Happy tracking!

Cheers - Emilia from Lucky Orange

January 20, 2025

wow such a great tool. So much insights can't imagine developing or making updates to our shop with this tool.

Kerry Berry
United States
11 months using the app
Lucky Orange LLC replied January 24, 2025

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Emilia from Lucky Orange

January 16, 2025

Absolutely amazing features that has helped me massively in learning about my customers behaviour. Really easy to navigate and so much included in the free plan which as a new business is really handy. Thank you

Velvet&Vigor
United Kingdom
21 days using the app
Lucky Orange LLC replied January 24, 2025

These are words we love to hear! Lucky Orange has so many features that can help you see from your customers' perspective how they are interacting with your store and gain that valuable feedback. We appreciate your review and we are here should you need anything else!

Cheers - Emilia from Lucky Orange

Support

App support provided by Lucky Orange LLC.

Developer

Lucky Orange LLC

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Launched

July 8, 2014

More apps like this

4.9 out of 5 stars 619 total reviews Free plan available
Record shoppers with replay, heatmaps, analytics & surveys
Built for Shopify
4.9 out of 5 stars 193 total reviews Free plan available
Better replay, session recording & heatmap for buyer analytics
Built for Shopify
5.0 out of 5 stars 1 total reviews Free
Microsoft Clarity: Setup in 1-click for instant analytics.

Want to add an app?

Try Shopify free for 3 days