Marketing+Support on WhatsApp

Name: Marketing+Support on WhatsApp
Brand: SuperLemon App
Rating: 3.4 (349 reviews)

Pricing: Free plan available
Rating: 3.4 (349)
Developer: SuperLemon App

Automated cart recovery, WhatsApp chat & share widget, custom template & campaign, shared team inbox

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API.

Whatsapp Chat Widget for customer support & Share Widget to increase sales.
Automated & Manual Abandoned Cart Recovery + Whatsapp Marketing.
Send order confirmation, order tracking, COD notifications with Whatsapp.
Custom Templates & Marketing Campaigns via your own Whatsapp API account.
Shared Team Inbox for your Whatsapp Business API Account.

Languages

English

Works with

Pricing

FREE Forever

Free

Features

50+ types of Chat Widget
Abandoned Cart Recovery
Order Confirmation, Order Shipment
WhatsApp Business API
Marketing campaigns

Engage

$15 / month

Features

All features in FREE +
WhatsApp Support Extension tool
Create your own automated templates
Green tick application

Engage Plus

$40 / month

Features

All features in Engage +
Discounted per conversation cost
Advanced campaign analytics
Priority support
Unlimited customer segmentation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (349)

Overall rating

3.4

Counts per rating level

64% of ratings are 5 stars
224
2% of ratings are 4 stars
8
2% of ratings are 3 stars
8
3% of ratings are 2 stars
12
28% of ratings are 1 stars
97

All reviews

November 26, 2025

Malísima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona

KRYOLAN Colombia

Colombia

Over 5 years using the app

February 23, 2026

DEjo de funcionar, rato de configurarlo y no funciona

Iregua

Chile

Almost 7 years using the app

SuperLemon App replied February 26, 2026

Hola José,

Gracias por tu mensaje 🙏

Si ya hiciste el upgrade, vamos a revisar lo siguiente:

¿Podrías confirmar si la app está activada en tu tema?

Ve a Shopify Admin → Tienda online → Temas → Personalizar → App embeds

Busca nuestra app y asegúate de que esté activada (ON) y guarda los cambios.

Después de activarla, actualiza tu tienda (mejor en modo incógnito).

Si sigue sin funcionar, por favor envíanos:

El nombre de tu tienda

Una captura de pantalla del problema

Qué es exactamente lo que no está funcionando

Edited February 4, 2025

Please do not install this APP. It has been two years they have been charging $25 every month. We have a paid plan from day 1, and it was supposed to be $15. Despite multiple tickets, we have not received the refund. And we are going to complain about this to SHOPIFY no one else should fall into this trap. They shamelessly keep charging no matter what you do. Apart from this, when you install this app, you will see the abandoned cart details in the app, but they will not show up in Shopify customers / abandoned carts, so if you discontinue the app, you will not have these abandoned carts and customer details. We are left with no option other than to write this feedback here to get their attention. Because the customer care SUCKS. They promise to refund but keep charging.

GLEIN PHARMA

India

Over 3 years using the app