Click & Drop

Click & Drop

Pricing
Free to install. Additional charges may apply.
Rating
1.7 (66)
Developer
Click & Drop

Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time.

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time. more
  • Manage, process, and mark your Shopify orders as despatched
  • Set up your trading and return addresses. Manage single account multiple users
  • Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
  • Create shipping rules to apply postage instantly
  • Produce despatch notes, customs declaration forms, and despatched orders reports

Languages

English

Categories

Pricing

Free

Free to install

Variable rate charges apply for purchasing shipping labels imported into Click & Drop using this app

All charges are billed in USD.

Reviews (66)

Overall rating
1.7
Counts per rating level
  • 12% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 17% of ratings are 2 stars
  • 64% of ratings are 1 stars
Edited September 24, 2025

Good day,

Integration (Click&Drop update & connect), keeps dropping off, and fails to import shopify orders to Click & Drop.

This has been going on for months, and I cannot get hold of anyone to work out how to fix this.

Was usually good in the past, but as of present is an unusable service.

Could someone please asssit me to fix ??

Thanks!

24 Sept 2025

Attempting to re-connect with shopify (via click and drop integration platform) is unsuccessful, as it consistently disconnects at every try.

Can you please advice why this connection has not been possible for over 6 months ?

And how this can be a probable quick fix ?

Hope to hear from you soo for a resolution.

Carbon Cell Compounds
United Kingdom
About 6 years using the app
Click & Drop replied September 12, 2025

Thank you for your review. It looks like your Shopify integration is currently disconnected, so if you could please re-connect it and leave it reconnected we can check the behaviour of it, including importing orders into Click & Drop.

In general though you should be able to contact our support team by email at clickanddropsupport@royalmail.com for assistance.

Regards,
The Click & Drop Team.

September 16, 2025

Was very reliable until recently then stopped importing, it seems others have had the same problem and nobody is able to fix it. Reconnecting the app has me going round in circles with no clear way of getting a fix done. Will re-review once I hear back and get support to connect as currently the app is useless and far from cost effective.

Inverurie Whisky Shop
United Kingdom
About 6 years using the app
September 12, 2025

Bare bones app, but for me it works most of the time. It's convenient having the advanced customs info come through along with the customer details.

My main problem with this app is that it doesn't get the box weight from Shopify, therefore when you open the order in Royal Mail's Click & Drop website, it only has the item weight.
I have to update the weight every time to add on the tare weight.

It's a pretty basic thing that I feel this app should cover and I'm surprised RM haven't fixed this issue since it's probably causing thousands of underpayments.

Printographic.co.uk
United Kingdom
Over 1 year using the app

Support

App support provided by Click & Drop.

Developer

Click & Drop

Colliers Way, Nottingham, NG8 6AT, GB

Launched

October 31, 2022

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