Shopify Order Printer

***BEWARE*** Order Printer DOES NOT print the orders in correct sequence. This is a known issue that we have worked through with Shopify and Order Printer Support. However, they refuse to fix the issue.

Because of this, your Packing Slips will print out of sequence. This is obviously a terrible problem because your slips will get matched up with incorrect shipping labels and your products will ship to the incorrect address. When it happens to one order, it necessarily impacts another order as well.

It has wreaked havoc on us and we've tried out best over many weeks to get Shopify to correct this issue, but they won't. They know it's a problem too, which makes it even more frustrating.

We have been using the Order Printer app for the past four years without any issues, but recently, we encountered a major problem—the printing functionality has disappeared from the Shopify POS. This has significantly disrupted our workflow, as we rely on the app for order processing.

Upon reaching out for a solution, I was advised to use a paid app, which is overpriced for something that has always been available for free.

Can't print from my Ipad or phone, option doesn't even appear at the end of sale process and I can't edit the options of where order printer is visible.

I have the same problem from yesterday...

As others have said, the app is really lacking. The rollout was bad, as usualy for Shopify.

Admittedly many of the issues people have with the app are actually issues with what Liquid variables exist and not the app itself, but the app could have at least tried to fill in some of the gaps.

They also disabled the < javascript > and < script > tags, so we can't even use javascript to try and bridge some of the functionality gaps present in Liquid! The legacy app supported it, why not the new one?

The 64kb limit is ridiculous. What is this, the 80s?

Support says it's an SQL limitation. Nonsense. SQL has multiple different storage types for text data. Shopify has chosen to continue using the regular TEXT type which has a size limit of 64kb.
They created this new app so they could move to a new "tech stack". There was nothing stopping them from moving to use MEDIUMTEXT as the storage type for order templates. MEDIUMTEXT has a 16 megabyte size limit.

Don't say they are concerned about data storage. The absolute disaster mess that is the Image Library proves they don't care about how much they are storing. Otherwise they wouldn't duplicate all images attached to products created by CSV upload. My library over 10k duplicate images because of their nonsense.

Let us have larger templates. It is the least you can do.

I've been using this app for many years. The new iteration does take a lot of adjusting to but fortunately the devs left up a version they called the 'legacy' version which I used until feeling comfortable going to the new version. The new form for the packing slip is really good which is why I rate this app 4 stars. I do kind of prefer the look of the legacy invoice but the new one is just fine.