Help
Log in

Gift cards on Shopify POS overview

On this page

Requirements

To sell and redeem digital gift cards with Shopify POS, you need to activate gift cards as a payment method in the Shopify POS app.

If you want to sell and redeem physical gift cards, then you also need to activate the issuing digital or physical gift cards setting in the Shopify POS app.

Physical gift cards

Physical gift cards are pre-made plastic cards with pre-assigned codes on them. To issue a physical gift card, scan the card's QR code or barcode in Shopify POS at the time of purchase. Refer to selling gift cards on Shopify POS for the steps.

An online order for a gift card product produces a digital gift card on fulfillment, not a pre-printed physical card. Online orders aren't automatically linked to the QR code or barcode of a specific physical card, so pre-printed physical cards are issued only through Shopify POS.

You can choose your design and order customizable physical gift cards from the Shopify Hardware Store in supported countries.

Gift card compatible sales channels

Customers can redeem their gift cards on any of your sales channels that use Shopify checkout:

  • Online store
  • Buy Button
  • Facebook Shop
  • Messenger
  • Shopify POS
  • Shop app