TikTok

Setting up our account was easy but not simple. It's simply filling in the blanks with information that we want to share with our audience, but it's thorough and we're glad that we laid the foundation early on in the process. This allows us to provide high quality experiences for our customers.

As we grow together with our customers with the support of the app, the experience will be smoother, more engaging and increasingly seemless.

The TikTok and Shopify integration is smooth and helps us reach more customers easily.”

Running ads and tracking sales on TikTok through Shopify has been seamless and effective.

TikTok makes it easy for Atuuni to connect with customers and grow our brand.

We love how TikTok and Shopify work together to boost engagement and sales.

The integration of tiktok shop and shopify is very frustrating. Really makes you want to pull your hair out. Nothing synchronizes the way it should. When I go through their chat system it's another 40 minutes of getting a live person, then the live person also gives you a run around. Terrible terrible experience.

It's a bloody nightmare. I can't synchronize with the products in my store so many items have prices that are outdated or descriptions that have been edited. I can't remove deleted items from the mapping page so I get constant reminders that I'm not fully mapped but there is nowhere to delete these things from the app. I can't mass deactivate or delete things that have sold and when I do remove something it still shows in my tiktok store. The whole thing is clunky to use and tells me I've got brand conflicts or copyright issues for using names like Pandora, Chloe and Clio (none of which were pertinent to my items and none of my items were copyright issues but purely because the names have also been used by corporations.
I had one order in the time I've been using it and that was cancelled by tiktok without word or reason, no explanation about why the order was rejected by them or how they dealt with it. They may well have upset a potential customer and I've no idea about it.

To check back after a couple of days to make sure everything is fully synced. I was able to set up my shop really easily, but after I noticed I had missed a few steps to make my shop fully functional.
Really love how easy it was to be able to connect my shopify store to Tik Tok. Thankful I do not have to upload on another platform.