POWR: Customer Survey | Poll

Name: POWR: Customer Survey | Poll
Brand: POWR.io
Rating: 4.5 (49 reviews)

Pricing: Free plan available
Rating: 4.5 (49)
Developer: POWR.io

View demo store

Create surveys and polls to gather valuable customer feedback

Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.

Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only)

Create as many surveys or polls as you want
All survey & poll data is auto-saved to your Responses Dashboard
Get instant email alerts for survey & poll responses & sync with Google Sheets
Multiple field options - dropdowns, multiple choice, email, images, star ratings

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Shopify Flow
Google Sheets
Klaviyo
Pagefly

Pricing

Free

Create unlimited surveys or polls
25 submissions per month
Add up to 6 elements each
Gather insights with rating element
Autoresponder email
Instant submission alerts & dashboard
24/7 email support

Starter

$10.99 / month

or $105.48/year and save 20%

All Free features +
Remove POWR branding
2 email admins
Set submission limits/controls
Add images and pagination
Live chat with POWR support team

Pro

$19.24 / month

or $184.32/year and save 20%

All Starter features +
1000 submissions per month
Up to 100 elements each
File upload (10MB max)
Integrations (Shopify, Klaviyo, Google)
3 conditional autoresponder emails
Multi-step & conditional logic
Custom CSS

Business (Was $99)

$98.99 / month

or $950.28/year and save 20%

All Pro features +
10,000 email sends per month
Unlimited surveys & elements
Unlimited conditional autorespond emails
Unlimited survey responses
File upload (100MB max)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (49)

Overall rating

4.5

Counts per rating level

73% of ratings are 5 stars
36
8% of ratings are 4 stars
4
2% of ratings are 3 stars
1
4% of ratings are 2 stars
2
12% of ratings are 1 stars
6

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly praise this survey app for its user-friendly interface and extensive customization options, including conditional logic and customizable visuals. They appreciate the quick and supportive customer service, especially during setup. The app is effective for engaging customers and collecting valuable feedback, with easy integration into other tools. Its reliable functionality and a robust free version make it ideal for creating various types of surveys to enhance business operations.

October 2, 2025

Not just a great app, but a service that you can actually count on to help you right when you need it!

Van Compass

United States

17 days using the app

August 21, 2025

The support team is very quick and provides accurate answers.
The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible.
Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved.

I feel the pricing is fair, and overall this is an excellent app!

Nicoiro Official Store

Japan

About 3 hours using the app

August 21, 2024

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

NewMakeIt - York Region Makers

Canada

Over 3 years using the app

POWR.io replied August 25, 2024

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with our app and support team!
You're always welcome to contact us again anytime for any questions, concerns or suggestions :)

Support

App support provided by POWR.io.

Resources

FAQ

Developer

POWR.io

Website

44 Tehama Street, San Francisco, CA, 94105, US

Launched

July 15, 2014

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Content providers

Email address, IP address, browser and operating system