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Cree reglas para marcar o impedir que clientes conocidos realicen pedidos en su tienda.
Fraud Filter puede proporcionar una capa adicional de protección para ayudarle a combatir el fraude y evitar contracargos. Utilizando la funcionalidad simple basada en reglas de Fraud Filter, puede configurar fácilmente advertencias para pedidos sospechosos o bloquear pedidos por completo. Cuando un pedido coincide con un filtro que ha creado, Fraud Filter lo marcará como sospechoso para advertirle o lo cancelará automáticamente, dependiendo de la acción que haya elegido.
- Cree filtros personalizados que satisfagan las necesidades de su negocio
- Los pedidos que coincidan con sus filtros pueden ser marcados como sospechosos en la página de pedidos
- Utilice filtros para evitar que ciertos clientes conocidos realicen pedidos en su tienda
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- Características
- Populares entre los negocios de Estados Unidos
- Se usa directamente en el panel de control de Shopify
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Reseñas (216)
So many things wrong with this app. Wish i saw the ratings earlier before downloading.
1. Rules you set in place does not work (customer name, email, phone number, street address, etc) customer is still able to purchase and order comes through fine. Order doesn't automatically cancel like it states it would. I saw a response saying when order is fulfilled the rule doesn't apply, yet the order the customer made wasn't fulfilled but it still went through
2. No customer support
3. Don't waste you time on this app. Find something else
Hi, this app is itself some kind of fraud. I have blocked fraud customers but everytime their order is processed and the app does nothing about it. Probably its created by some fraudster only to trouble the store owners. Please dont downlaod it if you dont want trouble.
This app does not work. No matter which filter is added, the rules don't work as mentioned. Useless app.
I had a rule setup on a customer who damages items to collect insurance claims and keeps the item and/or say the customers packages were open and items were removed repeatly - i contact Shopify and they told me to contact the developer so here i am... only to find out Shopify is the developer. what the heck.
Edit: customer placed an order; made fake insurance claims. We place on auto cancel fraud list with app. 30 days later the same customer with same email places a new order that is not fulfilled. Contact Shopify and they tell me to contact the developer and then realize Shopify is the developer and here I am. Confused
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Fraud Filter app. To provide some clarification however, this app works to help reduce the risk of receiving potentially-fraudulent orders. It doesn't apply to orders that have already been fulfilled. To learn more about the functionality of the app, you can check out this page: https://shopify.link/n0rV. If you're having trouble setting up Fraud Filter rules, you can connect with us directly: https://bit.ly/2AWw5VA. - Blair, Shopify Support
This app simply does not work and has created a very uncomfortable and dangerous situation for me. I have a disturbed customer who I've tried blocking several times using this app and it's failed every time. Do not download.
Thanks for the review. You can set up specific rules using the Fraud Filter application on your Shopify store to not allow specific credentials to be used in the checkout: https://shopify.link/w6zj. With that being said, if you are experiencing an issue with a specific customer that is attempting to make purchases from your store that you do not want to allow. We will need to take a further look into your online store set up to advise the next steps. In this case, you can get in direct contact with our live support by navigating to the Help Center: https://shopify.link/mLA. When you arrive at the Help Center, you will need to make the virtual assistant aware that you would like to Speak with support and you will be connected with a Support Advisor. -Ollie, Shopify Support
Soporte técnico
Soporte de la aplicación proporcionado por Shopify.
Obtener ayudaDesarrollador
151 O’Connor St, Ottawa, ON, ON, CA
Fecha de lanzamiento
19 de febrero de 2013
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