Simply Shipping Protection
- Pricing
-
Free to install. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.6 (133)
- Developer
- Lucent Innovation
Featured images gallery
Let customers protect their orders while you keep the full fee and manage claims your way.
Simply Shipping Protection lets you offer shipping protection without relying on third parties. You control the pricing, placement, and claim flow. Add protection to the cart, side cart, checkout, or even post-purchase. Handle claims directly from our app and settle them with a refund, reorder, or store credit. The app includes a real-time analytics dashboard and works with loyalty and support tools.
- Set fixed or percentage (%) pricing and show toggle with opt-in popup
- Customize and show widgets on cart, side cart, checkout, or post-purchase
- Let customers file claims with a widget placed on any store page
- Settle claims with refunds, reorders, or credits using built-in integrations
- Track revenue and claims in one clean dashboard
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Rebuy
- Cart Drawer
- iCart Drawer
- Slide Cart
- Growave
- Yotpo
Categories
Opt-in experience
Claims management
Pricing
Free Tier
Free to install
10% on shipping protection product price
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Protection
- Fixed & Percentage plans
- Best claim management
Starter
$4.99 / month
- Up to 50 Insured Orders/month
- Automatic Installation
- Email Support
- Chat Support
- Support for Shipping Insurance
- Fixed & Percentage plans
- Best claim management
7-day free trial
Basic
$19.99 / month
- Up to 200 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
- Fixed & Percentage plans
- Best claim management
7-day free trial
Advance
$49.99 / month
- Up to 500 Insured Orders/month
- Expert Support
- Email SMTP customization request
- App UI customization
- Shopify expert onboarding
- Fixed & Percentage plans
- Best claim management
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (133)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for keeping shipping insurance profits in-house and enhancing customer satisfaction, which increases Average Order Value (AOV). It's easy to set up and integrates seamlessly with Shopify, offering customizable widgets and claim pages. The app is user-friendly with minimal technical knowledge required, and responsive customer support helps efficiently resolve issues. Merchants report better handling of shipping issues and reduced dependency on third-party insurance handlers.
Gives Me Control and Truly Protects My Customers
I used to work with the big insurance companies, but they were keeping most of the money and making it difficult for my customers to file and receive claims. It felt like they didn’t respect my customers or my business. That’s when I decided to take control and handle shipping insurance myself—and I’m so glad I did.
This app has been a game-changer. Now, I can protect my customers properly and keep the profits in-house rather than letting a third party take advantage.
Customer service has also been top-notch. They were super helpful with setup, and communication has been smooth and responsive every step of the way.
Highly recommend if you want to do right by your customers and your business!
Very good, help to set up the app and also fix the issues. Reply my message very soon. Thank you.
Excellent app. The team is also very supportive and quick with communication, which is very nice.
Support
App support provided by Lucent Innovation.
Or visit their support portalResources
Developer
Launched
January 14, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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View customers
Customer data
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Edit products
Products, inventory, or collections
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Edit orders
Merchant managed fulfillment, all order details for the last 60 days, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Theme or pages on your Online Store
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Edit Shopify admin
Files
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View other data
Locations or price rules
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