Zepto Product Personalizer

Strong app with a lot of capabilities. Tech support is very responsive and knowledgeable. The only real limitations (at the time of this review) is that once added to cart, personalized items cannot be modified meaning if you make a mistake, you have to delete and start over. They also cannot be "used as a template" to create another item from the cart when making multiple items containing slight modifications to the personalization. Those two features would make this a 6 star app! Otherwise a solid option to add personalization to your website!

I had Muhtasim Mahir as my support person and he was so helpful. He explained things to me many times in different ways so I understood it because I am new to this. He was great with showing me how to fix certain things myself and he ultimately fixed the major issue I was having on our website. He had to do some custom coding and had to figure out why the issue was happening in the first place. It took a while but he didn't give up or leave the chat. It was a great experience. And mainly the problems have been fixed.

Zepto Product Personalizer has by far been the best customization app to use that I have tested for my store. After watching all of the tutorials I was stuck on one hang up because I had originally set up a customization feature wrong so I reached out to customer support. They replied quickly, and even made a video tutorial explaining how to do what I was trying to do. Extremely helpful! I have chosen to go with this app for my customization needs on my Shopify store as it has been a much smoother process than the rest of the apps that I tried and has exceeded my expectations.