Spocket: USA & EU Dropshipping

As someone who is just starting out with Spocket, I have nothing but good things to say. The experience is easy and user friendly, the customer service is very helpful and friendly. I'm very satisfied with my experience so far. This is such a useful tool for my online shop.

I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket.

I do wish the suppliers would have more art in stock, most have become sold out.

But customer service has been excellent! Thank you Eleanor!

I am new to dropshipping and have alot of questions. Sprocket chat agents always understand my question and gives me the info I need to make my business profitable. I recently reached out because I needed help calculating shipping charges. Not only did Irene answer my questions regarding shipping charges, but also told me about the Aliscraper tool to help me manage my products. Great service!

FARE REVIEW of SPOCKET

Things i love about Spocket is that they know the Audience they can focus on:

- US & EU, Winning Products, Temu & Alibaba, Private Label
- they have a good Service. Which hear and solve your issue ASAP.
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But.....

what i don't like about Spocket:

- they call it US & EU, but when i scroll those products. Most of them are for US delivery. Expensive as hell like you can find such prices or even cheaper prices on every online store. So basically you can earn no Profit margin from it.

- They have a category for Temu etc..But for that you have to buy an APP names Alidrop which is also a Paid app so basically they will earn money for Spocket and maybe from Alidrop Affiliate/Partner commission.

- Winning products are very expensive and are very less products available in EU (Germany)

- Their Filter is very Bad. I mean sometimes you choose men clothes and you still get products from Women category, it can be because of UNISEX products but still it is buggy. Sometimes Filter has no affect at all.

- If i use only Aliexpress Feature and i want to import products it imports only half of product description but no Size chart, Not Real Price which shows on Aliexpress.

- In comparision to DSERS, i would say it still has a long way to import Products attributes from Ali express. DSERS makes life a lot easier.

- US & EU Category, Winning Products Category, Temu Category needs MAJOR REVAMP.

- Private Label consists only Cosmetic Products but it needs other product categories too.

- "Compare At Price" is not fully developed because it should be editable like "Sales Price" . Like i want to change all Prices at one click. I type my price in textfield and if i click "Set Compare At Price for all" it should change all. But there is no such button at all.

- AI Feature is PAID which is not good at all. Shopify, Chat gpt, Gemini all those other AIs having FREE versions too so why does SPOCKET charges for AI Feature even though we brought a paid year membership. It should contain all the features they have to offer. NOT FARE !

- They have very less Products than Aliexpress and mostly when you try to import in ur import list you get error that the product cannot be imported for xyz reasons. It is very annoying because you get such error on 75% Products.

SPOCKET needs FOCUS on these bugs, errors, feature requests otherwise i don't thing i will renew my subscription.

I tried the demo version of this app but canceled my use due to inconvenience. However, I discovered that $69 was being charged to my credit card every month. I filed a claim with my credit card company and canceled the membership again, but the monthly membership fee is still being charged. I tried calling Spocket, but there was no answer, and I also sent them emails without receiving any reply. This makes me think the company might be a scam. Even now, I am still trying to get my membership canceled.