Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.9 out of 5 stars 121 total reviews Free plan available
Enable WhatsApp on your store, collect leads & grow engagement
4.7 out of 5 stars 606 total reviews Free plan available
WhatsApp Automations, Abandoned Cart Recovery & AI Chatbot
4.5 out of 5 stars 328 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.9 out of 5 stars 246 total reviews Free plan available
WhatsApp marketing, abandoned cart recovery & WhatsApp Button.
Built for Shopify
4.6 out of 5 stars 995 total reviews Free plan available
Better sales support with chatbot & live chat in one help desk
4.9 out of 5 stars 1935 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
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4.9 out of 5 stars 260 total reviews Free plan available
Drive sales with WhatsApp marketing, chat & cart recovery
4.8 out of 5 stars 1413 total reviews Free plan available
Easy contact form, custom forms & survey with form builder app
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4.7 out of 5 stars 4850 total reviews Free
Connect with shoppers and drive sales with chat
3.3 out of 5 stars 364 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.2 out of 5 stars 1076 total reviews $3.99/month
Switch between WhatsApp Chat, Live Chat or Facebook messenger
4.9 out of 5 stars 1560 total reviews Free plan available
Boost customer support with livechat by AI chat bot and FAQs
Built for Shopify
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1560 total reviews Free plan available
5.0 out of 5 stars 356 total reviews Free
4.7 out of 5 stars 4850 total reviews Free
4.7 out of 5 stars 606 total reviews Free plan available
4.9 out of 5 stars 246 total reviews Free plan available
4.6 out of 5 stars 995 total reviews Free plan available
4.8 out of 5 stars 267 total reviews Free trial available
4.7 out of 5 stars 332 total reviews Free trial available
4.9 out of 5 stars 277 total reviews Free
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1560 total reviews Free plan available
5.0 out of 5 stars 356 total reviews Free
4.9 out of 5 stars 98 total reviews Free plan available
5.0 out of 5 stars 75 total reviews Free plan available
5.0 out of 5 stars 220 total reviews Free plan available
5.0 out of 5 stars 112 total reviews Free trial available
4.9 out of 5 stars 168 total reviews Free trial available
4.8 out of 5 stars 149 total reviews Free plan available
5.0 out of 5 stars 24 total reviews Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1935 total reviews Free plan available
4.8 out of 5 stars 1413 total reviews Free plan available
4.9 out of 5 stars 419 total reviews Free plan available
5.0 out of 5 stars 119 total reviews Free plan available
4.7 out of 5 stars 676 total reviews Free plan available
5.0 out of 5 stars 424 total reviews Free plan available
4.9 out of 5 stars 147 total reviews Free trial available
4.9 out of 5 stars 417 total reviews Free plan available
5.0 out of 5 stars 65 total reviews Free trial available

Support how-tos

Want to add an app?

Try Shopify free for 3 days