Support apps

Give the kind of service that wins customers for life.

Sponsored apps

Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 628 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Garrio: AI Sales and Support
5.0 out of 5 stars 1 total reviews • Free plan available
Turn support into sales. AI tracks which chats drive revenue.
VanChat AI Chatbot & Live Chat
5.0 out of 5 stars 115 total reviews • Free plan available
AI Chatbot for Sales: AI chat, live chat & 24/7 live support.
Richpanel: AI Customer Support
4.7 out of 5 stars 128 total reviews • Free trial available
Cut costs, reduce tickets & delight customers with AI support
Popular with merchants across Shopify

Recommended support apps

WhatFlow‑Whatsapp Automation
4.3 out of 5 stars 317 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1764 total reviews • Free plan available
Sell more: AI chatbot, livechat, inbox, help center & WhatsApp
RT: Social Chat, Live Chat
4.6 out of 5 stars 244 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 323 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Shopify Inbox
4.7 out of 5 stars 5283 total reviews • Free
Connect with shoppers and drive sales with chat
REVIEWS.io Product Reviews App
4.7 out of 5 stars 706 total reviews • Free plan available
Capture product reviews, UGC & Q&A effortlessly
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 628 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Zigpoll Customer Surveys
5.0 out of 5 stars 482 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1167 total reviews • Free plan available
Offer instant support with chatbot and live chat interactions.
EAZE Button
4.7 out of 5 stars 154 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
SeedGrow Chat App Widget
4.9 out of 5 stars 128 total reviews • Free plan available
Enable Click-to-Chat, collect leads & grow engagement
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 241 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1764 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5283 total reviews • Free
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 479 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 771 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 279 total reviews • Free plan available
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1167 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.8 out of 5 stars 376 total reviews • Free plan available
∞ Instagram & Facebook Shop AI
4.9 out of 5 stars 125 total reviews • Free plan available
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 241 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1764 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 479 total reviews • Free plan available
StoreFAQ‑ Product FAQ Builder
4.9 out of 5 stars 139 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 39 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 83 total reviews • Free plan available
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 214 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
4.9 out of 5 stars 168 total reviews • Free trial available
Rapid Reviews: Product Reviews
5.0 out of 5 stars 114 total reviews • Free trial available
Variant Descriptions King
5.0 out of 5 stars 83 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2143 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1715 total reviews • Free plan available
SEA Post Purchase Survey App
4.9 out of 5 stars 161 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 482 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 410 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 173 total reviews • Free trial available
SK Contact Form Builder
4.9 out of 5 stars 417 total reviews • Free plan available
REVIEWS.io Product Reviews App
4.7 out of 5 stars 706 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 45 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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