BOLD Upsell AI Smart Upselling

I had previously used Bold Upsells and was genuinely impressed by the functionality and value it brought to my store. The app itself is well-designed, intuitive, and effective at increasing average order value through strategic upselling. However, at the time, their billing structure wasn’t quite the right fit for my business model, which ultimately led me to uninstall the app.

To my surprise and appreciation, a few weeks later, the team at Bold reached out to inform me that they had revised their pricing model. The new structure was far more reasonable and much better aligned with what I was looking for. Their willingness to adapt and listen to customer feedback really stood out to me—it showed they genuinely care about building lasting relationships with their users.

From the moment I decided to give Bold Upsells another try, the support I received was top-notch. Jay, Daniel, and Eric were all incredibly helpful, responsive, and professional throughout the entire reinstallation and setup process. They made sure every detail was addressed, answered all my questions with patience, and went the extra mile to ensure everything was functioning optimally.

It's rare to come across a support team that is this dedicated, knowledgeable, and easy to work with. Their commitment to customer satisfaction really made the experience seamless and enjoyable. Thanks to their help, I was able to get everything up and running again without a hitch.

A big thank you to the entire team at Bold Upsells. Your effort, professionalism, and care haven’t gone unnoticed. Keep up the fantastic work—it's a pleasure doing business with a company that truly values its customers.

Installed the app, but it never really worked on my website. Spoke with support, but they were unable to help directly, told me they would escalate. I am paying, but the app doesn't work on the website.

Great app. Easy to work with and friendly interface to set up on Shopify store !