Shopify Payments eligibility
Shopify Payments is an integrated payment gateway offered by Shopify. Only eligible merchants can use Shopify Payments.
To be eligible for Shopify Payments, you must meet the following criteria:
- Your business is located in a supported country.
- Your business type and products aren't prohibited.
- You comply with all applicable laws, regulations, and the Shopify Payments terms and conditions for your country and industry.
- You must be at least 18 years old to set up a Shopify Payments account. If you are under 18, a parent or guardian must set up the account for you using their own details. Your parent or guardian must be entered as the account representative. Accounts set up using the details of anyone under 18 may be subject to closure.
- If you are setting up Shopify Payments as a registered business type that has shares, your parent or guardian must still be account representative. Any additionally listed owners, directors, or executives must be a minimum of 13 years old.
If you aren't eligible for Shopify Payments, then you can add a third-party payment provider.
Prohibited businesses and products
Before signing up for Shopify Payments, ensure that your business type and products aren't prohibited. There are certain business models that, while legal, Shopify Payments can't support.
The following is a list of high-level categories for prohibited products and services prohibited by the Shopify Payments Terms of Service:
Regulated or illegal products and services: Products or services that require regulatory approval or compliance, such as cannabis and related products, prescription drugs, medical devices, tobacco and related products, firearms, holsters, ammunition, or weapons.
Financial products and services: Products or services related to money transfers, virtual currencies and cryptocurrencies, check cashing, or credit repair services.
Adult products: Products or services that contain sexually explicit content, such as adult videos, pay-per-view adult content, or adult magazines.
Pseudo pharmaceuticals: Pharmaceuticals and other products that make health claims that are not verified by a local or national regulatory body.
Gambling products and services: Products or services related to gambling, such as sports forecasting, lotteries, bidding, contests, or sweepstakes.
Counterfeit products: Products or services that infringe on intellectual property rights, such as access to counterfeit music, use of the Shopify trademarks, or other licensed materials.
The list of prohibited products and services isn't exhaustive and it varies depending on your region. To ensure that you can use Shopify Payments, review the list of prohibited business types and products for the country where your business operates:
- Australia
- Austria
- Belgium
- Bulgaria
- Canada
- Croatia
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Gibraltar
- Greece
- Hong Kong SAR
- Hungary
- Ireland
- Italy
- Japan
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Mexico
- The Netherlands
- New Zealand
- Portugal
- Romania
- Singapore
- Slovenia
- Spain
- Sweden
- Switzerland
- United Arab Emirates
- United Kingdom
- United States
More details can be found in the Shopify Payments Terms of Service (TOS).
If the type of business you run isn't supported by Shopify Payments, then review the list of other payment gateways that Shopify supports.
In addition to the above, ensure that you review Shopify's Acceptable Use Policy for more information on prohibited products and services.