Cleverific Order Editing

Cleverific Order Editing

Pricing
From $49/month. Free trial available.
Rating
4.6 (234)

Let customers edit orders and add upsell products post-purchase without contacting support.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. more
  • Let customers edit address, add products with self-serve order editing
  • Order editing for product options, shipping, billing address, pricing, taxes
  • Order editing automations to add gifts with purchase or split bundles
  • Craft detailed custom orders & enhanced invoicing using draft orders
  • Edit orders and send payment requests in one step, recover abandoned carts

Languages

English

Works with

Pricing

Growth

$49 / month

Features

  • 100 order edits, new or draft orders
  • 200 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • Abandon cart recovery
  • Standard support

21-day free trial

Professional

$99 / month

Features

  • 400 order edits, new or draft orders
  • 500 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • Abandon cart recovery
  • Priority support

21-day free trial

Premium Plus

$299 / month

Features

  • 800 order edits, new or draft orders
  • 2,500 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • SOC 2 Type II attestation
  • White glove onboarding and team training
  • VIP support

21-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (234)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced order editing features, which simplify manual processes and improve customer service by allowing changes after purchase. It's especially useful for retail and wholesale, with capabilities like complex pricing adjustments and bulk updates. The app is praised for its stable, user-friendly interface and excellent customer support, which includes proactive outreach and quick feature implementation. Integration with Shopify Flow is also a key benefit.

January 29, 2026

Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and stay in contact. After they fixed the last bug we experienced, they reached out a few days later and made sure the app was continuing to work appropriately!

Incrediwear Holdings, Inc
United States
Over 9 years using the app
December 4, 2025

Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.

TopJob
United States
2 months using the app
January 9, 2026

a game-changer for anyone struggling with the limitations of Shopify's native order edit options.

Limited Run Games
United States
About 7 years using the app

Support

App support provided by Cleverific, Inc.

Developer

Cleverific, Inc

27 W Anapamu Street #304, Santa Barbara, CA, 93101, US

Launched

February 26, 2014 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, store analytics, Online Store

  • View customers

    Customer data

  • Edit products

    Products, inventory, collections

  • Edit orders

    Order fulfillments, shipping information, draft orders, merchant managed fulfillment, order edits, all order history, third-party fulfillment

  • View discounts

    Discount codes and promotions

  • View store analytics

    Reports

  • View Online Store

    Checkout page

  • Edit other data

    Price rules, locations

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