Delighted Post‑Delivery Survey
- Preços
-
Plano gratuito disponível. Avaliação gratuita.
- Classificação
- 4,5 (7)
- Desenvolvedor
- Delighted, LLC
Galeria de imagens em destaque
Envie automaticamente pesquisas pós-entrega medindo a experiência do cliente, incluindo NPS, CSAT e mais
Delighted torna simples enviar automaticamente pesquisas para clientes após a realização de um pedido. Retenha seus clientes: Meça e atue sobre sinais de lealdade do cliente usando a variedade de opções de pesquisa do Delighted. Resolva pontos de dor: Os relatórios do Delighted facilitam o entendimento dos principais pontos de dor dos clientes e feedbacks sobre produtos para que você possa agir rapidamente! Delighted oferece mais de 50 integrações, tornando simples incorporar feedbacks dos clientes em ferramentas de eCommerce como Klaviyo, Gorgias, Zapier e Slack.
- Simplesmente conecte o Delighted à sua loja Shopify e selecione o atraso da pesquisa
- Use modelos de pesquisa para pesquisas pós-entrega NPS, CSAT, 5 estrelas e mais
- Personalize seu logo e marca para um design de pesquisa maravilhosamente marcado
- Respostas em tempo real aparecerão no painel para acompanhar tendências ao longo do tempo
- Funciona com o Shopify POS para capturar feedback de clientes que compram nas lojas!
Contém texto traduzido automaticamente
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Slack
- Klaviyo
- Zendesk
- Zapier
- Mailchimp
- Hubspot
Categorias
Personalização de formulários
Tipos de pesquisa
Gestão de envios
Preços
Você pode receber cobranças externas do parceiro de pagamentos Delighted, LLC, fora da fatura da Shopify. Saiba mais
Free Starter
Grátis
- 50 respostas/ mês
- 1 usuário
- 1 Projeto de Modelos
- Pesquisas Ilimitadas
- 35 Integrações Gratuitas (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
Premium
$249 /mês
ou $2,688/ano (economia de 10%)
- 500 respostas/ mês
- 10 usuários
- Modelos Ilimitados
- Pesquisas Ilimitadas
- Integrações Premium (Salesforce, Segment, Hubspot, Gladly)
Avaliação gratuita de 7 dias
Premium Plus
$499 /mês
ou $5,388/ano (economia de 10%)
- 1.000 respostas/ mês
- 20 usuários
- Modelos Ilimitados
- Pesquisas Ilimitadas
- Integrações Premium (Salesforce, Segment, Hubspot, Gladly)
Avaliação gratuita de 7 dias
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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (7)
Delighted works great, but I want to be able to share the feedback from the surveys live on the site.
Thank you for reviewing our app! Delighted has options to share feedback live on your site, including our Testimonials feature. Send us a note at hello@delighted.com and we'll get you set up!
Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.
If you didn't already I'd recommend installing it now - you won't look back :)
So good to hear you've found both our product and support to be helpful!
This is Ray here, CEO of Suitable. Delighted may be the single most helpful app we're using for Suitable. It allows us to have an incredibly simple, user-friendly and customer-friendly tool, to give us deep insight to how our customers feel about their experience. Net Promoter Score is perhaps the most important customer measure out there, and Delighted helps us keep the pulse on our customers and gives us actionable steps for growing our business.
For any business that wants to be customer-centric, Delighted is a must-have. Get advanced customer insights finally in an accessible way.
Thank you Ray!
Do yourself a favor and get Delighted.
Delighted is fantastic for three reasons:
1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the experience but..."? Chances are, you don't. That's what Delighted helps you figure out as passively as possible. You turn it on and it does the rest.
2) It allows you to take action when customers offer-up their opinions. Unhappy customer? Make them happy. Just satisfied customer? Call them to figure out what would make them happier. Really happy customer? Hooray! Make sure they know you appreciate their business. Delighted makes it possible to go from from insight to action. At the end of the day, it's all about action, so any app that just helps with insight is good but not great. Delighted is great.
3) Caleb. With Caleb at the helm of Delighted, you know you're in for a great time. Caleb has built Delighted into a product that really meets its users' needs. I've sent him feature requests and other issues and he's not only responded but also used that feedback to inform how his team improves Delighted.
If you're not using Delighted to understand what your customers are thinking and act on it, you're leaving money on the table. Simple as that.
Luke
http://www.proofreadingservices.com/
This is my favorite app. The lean/clean format is unobtrusive to my valued customers and lets them know I'm listening and that I care. Because Delighted reaches out to my customers, it's easy for them to report a problem or give praise. Because my customer response comes to me immediately (via email), I can say thanks or fix things on the spot. A real win-win app.
Always great to hear about organizations, like yours, that quickly act on customer feedback. Excellent work!
Atendimento
O atendimento para o app é oferecido por Delighted, LLC
Desenvolvedor
Lançado
31 de outubro de 2014