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Send repurchase reminders for orders and products. Increase customer engagement and retention.
Automate retention techniques by prompting previous customers to repurchase previously purchased products. Send reminders based on conditions. Get out in front of customers to re-engage with them and prompt repurchasing on any automated schedule. From refilling coffee canisters to laundry detergent and everything in between. Before customers sign up for subscriptions, they purchase between 2 to 3 times. Resend helps create additional funnels for customer retention through repurchase prompts.
- Unlimited order or product reminder emails - Re-engage with customers.
- Custom message prompts - Customizable email with order and product details.
- Automated scheduling - Re-engage with customers when you decide.
- Send reminders based on conditions - Use product tags, order tags, etc.
- Birthday Resends - Add birthday inputs to your site for a yearly reminder.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Birthday
- Reminder
Categories
Pricing
Basic
$4.95 / month
- Unlimited order reminder emails
- Edit email templates
- Schedule email time
7-day free trial
Pro
$7.95 / month
- Unlimited reminder emails
- Edit email templates
- Schedule email time
- Unlimited product reminder emails
- Condition support
- Custom SMTP Server
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
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0% of ratings are 5 stars
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0% of ratings are 1 stars
We installed this reorder-reminder app hoping to streamline our repeat-purchase emails, but testing was inconsistent, the APP delivered 2 reorder notifications for the first 2 test orders placed, but failed to deliver reorder reminders for the 3rd test order placed. The onboarding process was entirely self-serve—you’re left to configure and even write custom code on your own. Although support replied promptly via email, they provided no hands-on assistance, leaving all troubleshooting entirely up to the user.
After giving it 100% effort and carefully following every step, the core feature simply didn’t work. We’ve cancelled our subscription and confirmed we won’t be billed beyond the trial.
Here are the features we discussed which were confirmed by customer support of this APP:
1. The “Reorder” link redirects customers to the home page rather than the specific product page (customer support suggested we modify the code ourselves to point it to the product page).
2. A single reorder reminder is sent at your specified interval after the original order is placed. That interval is the same for all items and no subsequent reminders will be sent ever.
3. Reminders are only triggered by new orders; you cannot schedule reminders for orders placed prior to installing and configuring the app.
*This review is based solely on our experience, your experience may be entirely different based on your needs/requirements and the resources you may have or are willing to invest into making someone else's APP work.
Support
App support provided by Minion.
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