Inkybay ‑ Personnalisateur

So i have been searching for a designer app and have tried many. I needed to find out how to do some extra custom set ups for some of our products.

We contacted support and Noah was extremely helpful. Noah went above and beyond and we are only a trial at the moment.
He even made a couple of play videos to ensure we get the customisations correct.

Experiencing the app so far has been good. Generally easy to set up and move forward. The other thing i took into consideration is there are a lot of decent size companies using this designer app and for many years which was good indicator that this might be the one stop for us for the future. Would honestly recommend on the bases of excellent software plus customer service.

I'm writing to express my disappointment regarding our scheduled onboarding meeting. While I appreciated the detailed responses to my initial questions and was looking forward to getting started with Inkybay, the experience with our scheduled call was far from satisfactory.

I stayed up until 9:30 PM PDT for our meeting and waited for ten minutes, but no one joined, and I was kicked out. This lack of punctuality has significantly impacted my initial impression of Inkybay.

Given this experience, I'm finding it difficult to fully trust the assurances provided in your previous email. Reliable onboarding and support are crucial for my small business, and this no-show has raised serious concerns.

When I initially spoke to customer support, I was offered a plan fo $19.99 only to be charged $49.99. Be careful. They will scam you out of your money. Now I have to fight with my bank and Shopify to get my money back. I will never use this app again. FRAUDS!!!

The functionality and customizability they offer is very good. Their customer service is also at par, they are very detailed. Noah helped me figure out my concerns.