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Track bulk orders, reduce customer complaints, optimize on-time delivery
AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.
- Branded tracking pages with personalized product recommendations to boost sales
- Automated email and SMS notifications to reduce complaints and WISMO calls
- Centralized shipment dashboard to track shipment status and identify exceptions
- AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
- Built-in analytics to get insights into shipment status and on-time performance
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English, German, French, Spanish, and Italian
Works with
- Shopify Flow
- Checkout
- Customer accounts
- Klaviyo
- Loox
- Shipstation
- Gorgias
- Zendesk
- Attentive
Categories
Labels and packaging
Pricing
Free
Free to install
50 shipments/month
- 1,100+ carriers integration
- Service-level tracking updates
- Order tracking dashboard
- Branded tracking page
- Carrier estimated delivery date
Essentials
$11 / month
or $108/year and save 18%
Key features and integrations. Min.100 shipments/month, $0.08 per extra shipment.
- Everything in Free, plus
- Klaviyo integrations
- Basic performance analytic reports
- Email & SMS notifications
- Facebook notifications
Pro
$119 / month
or $1,188/year and save 17%
Advanced tools to do more. Min.2,000 shipments/month, $0.08 per extra shipment
- Everything in Essential, plus
- Product recommendation widget
- Attentive integrations
- Multilingual tracking pages & emails
- API and webhooks
Premium
$239 / month
or $2,388/year and save 17%
Powerful AI and analytics. Min 2,000 shipments/month, $0.12 per extra shipment
- Everything in Pro, plus
- AI product recommendation
- Product/Checkout page EDD
- Advanced analytic reports
- Custom domain for tracking page
- + more
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
This app is extremely helpful in keeping our business organized and to keep clients up to date on their order progress. We would strongly recommend this app for all businesses with logistical needs.
Rajat was quick and easy to work with! He explained the process very well and I was able to correct an issue within 15 minutes. Nice job!
In terms of AfterShip itself, might not be the most reflective of your business by itself. But better compatibility with Shopify would be great, in terms of starting a premium plan, which can only be done by the store-owner. Might be a better feature to have when other employees are given admin rights, that they would also be able to start the premium trial themselves, instead of having to bother the CEO with mundane tasks such as this.
In terms of Customer Support, I would like to point out the Garvita was amazing. Although I was a bit frustrated and gave her a hard time, she stayed professional and tried to help me as much as she could. Albeit, she was not able to help me further, due to Shopify being the problem apparently, she directed me in the right direction.
Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Support
App support provided by AfterShip.
Resources
Developer
Launched
May 9, 2012
Featured in
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