OneLoyalty: Loyalty & Rewards

OneLoyalty: Loyalty & Rewards

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.6 (116)
Developer
FireGroup

Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

We enable you to set up a loyalty program in literal clicks. Our AI algorithm will suggest a tailored loyalty program that works best for your selling niche. With OneLoyalty, you have all you need to run profitable loyalty campaigns like points & rewards, VIP tiers, referral programs, gamification, etc. Plus, our 24/7 CS team will take good care of your loyalty program & anything that matters to your business. Driving more repeat sales means you can reduce marketing costs and make more profits.

We enable you to set up a loyalty program in literal clicks. Our AI algorithm will suggest a tailored loyalty program that works best for your selling niche. With OneLoyalty, you have all you need to run profitable loyalty campaigns like points & rewards, VIP tiers, referral programs, gamification, etc. Plus, our 24/7 CS team will take good care of your loyalty program & anything that matters to your business. Driving more repeat sales means you can reduce marketing costs and make more profits. more
  • Rewards: Loyalty Deals, Free Shipping, Gifts, Mobile/POS-only discounts & more
  • VIP perks: Exclusive Rewards, Bonus Loyalty Points, QR Code Membership Cards
  • Referrals: Reward both referrers and referees; Set rules against program abuse
  • Gamification: Daily check-in for points/rewards, Lucky wheels for loyalty gifts
  • Omnichannel: Record customer loyalty history and reward them on mobile app & POS
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, French, Japanese, Spanish, and German

Works with

Pricing

Free

Free

  • Unlimited orders
  • 50 MALM monthly
  • ALL Points & Redeem Options
  • Referral Programs
  • VIP Tiers (default template)
  • Basic Gamification & Daily Check-in
  • Earn points for Guests & Members
  • Store Credit Supported

StartUp

$9 / month

$0.39/extra MALM

  • All in Free
  • 200 MALM monthly
  • Set Point Expiration Date
  • Basic Email Notification
  • 1 Member-exclusive Campaign
  • Loyalty Program on Mobile & POS
  • Rename Point Labels
  • Email support

7-day free trial

Growth

$29 / month

$0.29/extra MALM

  • All in StartUp
  • 500 MALM monthly
  • Customize Widget (color, position, etc.)
  • Remove OneLoyalty Watermark
  • Built-in Loyalty Program Page
  • 130+ languages supported
  • On-demand program data access
  • Live chat support

7-day free trial

Professional

$49 / month

$0.15/extra MALM, 30-day satisfaction guarantee

  • All in Growth,
  • 2,000 MALM monthly
  • Set Tier Expiration Date
  • Set Reward Expiration Date
  • Unlimited Member-exclusive Campaign
  • Upcoming Point Calculator
  • Redirect after users login
  • Earn points based on market

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (116)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement, noting its ease of setup and diverse features such as rewards for purchases, referrals, and birthdays. It supports multiple languages, making it ideal for international stores, and integrates smoothly with mobile apps, POS systems, and online platforms. The customizable dashboard and responsive customer support further enhance its appeal for improving loyalty strategies.

November 10, 2025

When started all was well, as a startup I was not experiencing the the flow of customers, as required in the starting months, this app ensured my clients are not able to search or register or access the cart. When I approached them they demanded I upgrade and I was, I am not in a position to do so and that how they deactivated the account without my knowledge. Please don't try them, they will bully you and they don't communicate at all.

EXprimi Beauty Kenya
Kenya
About 1 year using the app
FireGroup replied November 12, 2025

Hi sir,

This is Brian, and we apologize for the trouble you've been experiencing.

Thank you for sharing your feedback. We completely understand how frustrating it must have been to experience issues with the app.

Based on your feedback that we’ve carefully reviewed your account and all previous conversations. The entire conversation history with you is not related to the issues mentioned in your review.

The last contact we have on record was on September 4, regarding an unrelated inquiry. Could you kindly review the attached screenshot of your conversation history and confirm if there might be any confusion?

We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support

Best Regards
Brian
OneLoyalty by FireGroup Technology

October 28, 2025

Very grateful for the help from Ellie, her responses are very quick and she's ready to help you tackle any issues that arise while getting your store set-up. She also acknowledges bugs in the app and is eager to note what needs to be improved on.

LYLAS Boutique
United States
23 days using the app
November 5, 2025

Rosie has always been extremely helpful and quick to look into any matter or concern that I've had through out this entire process. She seems to be very knowledgeable in how to implement all necessary and recommended features. I recommend using this app!

Bona Fide Fashion
United States
10 months using the app

Support

App support provided by FireGroup.

Or visit their support portal

Developer

FireGroup

FIREAPPS JSC, 22F Flemington Tower, 182 Le Dai Hanh, Phu Tho Ward - TIN: 0314919972 - EID: 079211809826, Ho Chi Minh City, 700000, VN

Launched

April 11, 2024 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, Online Store, Shopify admin

  • Edit customers

    Customer data or tags you've added to customers

  • View products

    Products, publications of products on sales channels, product listings, or collections

  • View orders

    Order fulfillments or all order details for the last 60 days

  • View and Sync Discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit store credit

    Store credit account transactions or store credit accounts

  • Edit your Online Store

    Theme, checkout page, pages on your Online Store, or Online Store page content on a path controlled by the app

  • Edit Shopify admin

    Files

  • Edit other data

    Locales, Shopify Markets settings, inventory of products and their variants, product tags, or Online Store navigation

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