OneLoyalty: Loyalty & Rewards

Name: OneLoyalty: Loyalty & Rewards
Brand: OneCommerce.io
Rating: 4.7 (137 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.7 (137)
Developer: OneCommerce.io

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Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

We enable you to set up a loyalty program in literal clicks. Our AI algorithm will suggest a tailored loyalty program that works best for your selling niche. With OneLoyalty, you have all you need to run profitable loyalty campaigns like points & rewards, VIP tiers, referral programs, gamification, etc. Plus, our 24/7 CS team will take good care of your loyalty program & anything that matters to your business. Driving more repeat sales means you can reduce marketing costs and make more profits.

Rewards: Loyalty Deals, Free Shipping, Gifts, Mobile/POS-only discounts & more
VIP perks: Exclusive Rewards, Bonus Loyalty Points, QR Code Membership Cards
Referrals: Reward both referrers and referees; Set rules against program abuse
Gamification: Daily check-in for points/rewards, Lucky wheels for loyalty gifts
Omnichannel: Record customer loyalty history and reward them on mobile app & POS

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English, French, Japanese, Spanish, and German

Works with

Checkout
Shopify POS
Shopify Flow
OneMobile
Transcy
Judge.me
Yotpo

Pricing

Free

Unlimited orders
50 MALM monthly
ALL Points & Redeem Options
Referral Programs
VIP Tiers (default template)
Basic Gamification & Daily Check-in
Earn points for Guests & Members
Store Credit Supported

StartUp

$9 / month

$0.39/extra MALM

All in Free
200 MALM monthly
Set Point Expiration Date
Basic Email Notification
1 Member-exclusive Campaign
Loyalty Program on Mobile & POS
Rename Point Labels
Email support

7-day free trial

Growth

$29 / month

$0.29/extra MALM

All in StartUp
500 MALM monthly
Customize Widget (color, position, etc.)
Remove OneLoyalty Watermark
Built-in Loyalty Program Page
130+ languages supported
On-demand program data access
Live chat support

7-day free trial

Professional

$49 / month

$0.15/extra MALM, 30-day satisfaction guarantee

All in Growth,
2,000 MALM monthly
Set Tier Expiration Date
Set Reward Expiration Date
Unlimited Member-exclusive Campaign
Upcoming Point Calculator
Redirect after users login
Earn points based on market

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (137)

Overall rating

4.7

Counts per rating level

93% of ratings are 5 stars
127
1% of ratings are 4 stars
2
1% of ratings are 3 stars
1
1% of ratings are 2 stars
2
4% of ratings are 1 stars
5

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants, especially startups and small businesses, appreciate this app for its affordability and ease of use, crucial for enhancing customer retention. Its customizable rewards program allows tailoring for purchases, referrals, and birthdays. The support team is praised for being responsive and helpful, aiding in setup and troubleshooting. The app integrates seamlessly with mobile apps, POS, and online stores, offers multilingual support, and continuously updates features for scalability.

April 30, 2025

Unfortunately as with the one mobile app they change what is included in the price you join at and they take away features without communication. We were using this app for loyalty but just realised today that whilst we set up a loyalty page when we started this is no longer included in our subscription. this means our customers with loyalty points cannot track or spend them, go figure. Wait time for an answer of why this is no longer available without paying $49 more is one week. It looks like its time to move app and loyalty providers - If you offer a service you should fulfil that or communicate it, not doing so is not okay.

CurlyGirlMethodClub

United Kingdom

7 months using the app

OneCommerce.io replied May 2, 2025

Hi CurlyGirlMethodClub store admin,
Here's Rosie from the OneLoyalty team.

Thank you for taking the time to share your feedback regarding our app. We truly value your input and use it as an opportunity to improve our services.

We’re sorry to hear about your concerns, but we’d like to clarify that the Loyalty page is still included in your current Starter (old pricing) plan. There has been no removal of this feature. You reached out on April 30th, and our team confirmed the page was still showing — to which you replied “excellent thank you.” That’s why we were surprised to see your review.

Regarding the 'one week' you mentioned, April 30th was a national holiday on our end, which affected the response time from our development team. However, our CS team still did their best to support you as quickly as possible.

We’d love the opportunity to assist further and ensure your satisfaction with our service.

Thank you for your understanding, and we look forward to hearing from you!

Regards,
Rosie
OneLoyalty by OneCommerce

April 17, 2025

Thanks a lot for Rosie from OneLoyalty Team, she had been very kind, helpful and professional answering my inquiries regarding using the app, and suggesting clear and useful functions, thank you!

Munilu

United Arab Emirates

3 months using the app

OneCommerce.io replied May 8, 2025

Hi Munilu store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Rosie
OneLoyalty by OneCommerce

December 25, 2024

It's been several months that we've been using the OneLoyalty program and I must say, their customer support was great before they introduced new pricing plans and now it's gotten even better. I would highly recommend this app to anyone for their loyalty program.

Govindjee Store Eat Good Any Time

India

About 2 months using the app

OneCommerce.io replied January 7, 2025

Hi Govindjee Store Eat Good Any Time store admin,
Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Ellie
OneLoyalty by OneCommerce

Support

App support provided by OneCommerce.io.

Or visit their support portal

Resources

FAQ

Tutorial

Developer

OneCommerce.io

Website

FIREAPPS JSC, F.22, 182 Le Dai Hanh, W.15, D.11, VAT ID: 0314919972, Ho Chi Minh City, 700000, VN

Launched

April 11, 2024 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Content providers

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store credit, Online Store, Shopify admin

Edit customers

Customer data or tags you've added to customers
View products

Products, publications of products on sales channels, product listings, or collections
View orders

Order fulfillments or all order details for the last 60 days
View and Sync Discounts

Discount codes and promotions
Edit store credit

Store credit account transactions or store credit accounts
Edit your Online Store

Theme, checkout page, or pages on your Online Store
Edit Shopify admin

Files
View other data

Locales, Shopify Markets settings, inventory of products and their variants, or product tags