OneLoyalty: Loyalty & Rewards

Name: OneLoyalty: Loyalty & Rewards
Brand: OneCommerce.io
Rating: 4.7 (115 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.7 (115)
Developer: OneCommerce.io

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Easily run loyalty and referral programs that drive sales, customer retention rate & lifetime value.

We enable you to set up a loyalty program in literal clicks. Our AI algorithm will suggest a tailored loyalty program that works best for your selling niche. With OneLoyalty, you have all you need to run profitable loyalty campaigns like points & rewards, VIP tiers, referral programs, gamification, etc. Plus, our 24/7 CS team will take good care of your loyalty program & anything that matters to your business. Driving more repeat sales means you can reduce marketing costs and make more profits.

Rewards: Loyalty Deals, Free Shipping, Gifts, Mobile/POS-only discounts & more
VIP perks: Exclusive Rewards, Bonus Loyalty Points, QR Code Membership Cards
Referrals: Reward both referrers and referees; Set rules against program abuse
Gamification: Daily check-in for points/rewards, Lucky wheels for loyalty gifts
Omnichannel: Record customer loyalty history and reward them on mobile app & POS

Popular with stores like yours: Based in United States

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English, French, Japanese, Spanish, and German

Works with

Checkout
Shopify POS
Shopify Flow
OneMobile
Transcy
Judge.me
Yotpo

Pricing

Free

Unlimited orders
50 MALM monthly
ALL Points & Redeem Options
Referral Programs
VIP Tiers (default template)
Basic Gamification & Daily Check-in
Earn points for Guests & Members
Store Credit Supported

StartUp

$9 / month

$0.39/extra MALM

All in Free
200 MALM monthly
Set Point Expiration Date
Basic Email Notification
1 Member-exclusive Campaign
Loyalty Program on Mobile & POS
Rename Point Labels
Email support

7-day free trial

Growth

$29 / month

$0.29/extra MALM

All in StartUp
500 MALM monthly
Customize Widget (color, position, etc.)
Remove OneLoyalty Watermark
Built-in Loyalty Program Page
130+ languages supported
On-demand program data access
Live chat support

7-day free trial

Professional

$49 / month

$0.15/extra MALM, 30-day satisfaction guarantee

All in Growth,
2,000 MALM monthly
Set Tier Expiration Date
Set Reward Expiration Date
Unlimited Member-exclusive Campaign
Upcoming Point Calculator
Redirect after users login
Earn points based on market

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (115)

Overall rating

4.7

Counts per rating level

90% of ratings are 5 stars
104
2% of ratings are 4 stars
2
1% of ratings are 3 stars
1
2% of ratings are 2 stars
2
5% of ratings are 1 stars
6

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting customer retention and repeat sales, especially useful for small businesses. It features an easy-to-use, customizable dashboard that integrates smoothly with Shopify and supports various reward schemes. The app offers responsive live chat support and is cost-effective, with a free plan that includes many premium features. Additionally, it provides multilingual support, making it accessible globally.

April 30, 2025

Unfortunately as with the one mobile app they change what is included in the price you join at and they take away features without communication. We were using this app for loyalty but just realised today that whilst we set up a loyalty page when we started this is no longer included in our subscription. this means our customers with loyalty points cannot track or spend them, go figure. Wait time for an answer of why this is no longer available without paying $49 more is one week. It looks like its time to move app and loyalty providers - If you offer a service you should fulfil that or communicate it, not doing so is not okay.

CurlyGirlMethodClub

United Kingdom

7 months using the app

OneCommerce.io replied May 2, 2025

Hi CurlyGirlMethodClub store admin,
Here's Rosie from the OneLoyalty team.

Thank you for taking the time to share your feedback regarding our app. We truly value your input and use it as an opportunity to improve our services.

We’re sorry to hear about your concerns, but we’d like to clarify that the Loyalty page is still included in your current Starter (old pricing) plan. There has been no removal of this feature. You reached out on April 30th, and our team confirmed the page was still showing — to which you replied “excellent thank you.” That’s why we were surprised to see your review.

Regarding the 'one week' you mentioned, April 30th was a national holiday on our end, which affected the response time from our development team. However, our CS team still did their best to support you as quickly as possible.

We’d love the opportunity to assist further and ensure your satisfaction with our service.

Thank you for your understanding, and we look forward to hearing from you!

Regards,
Rosie
OneLoyalty by OneCommerce

April 17, 2025

Thanks a lot for Rosie from OneLoyalty Team, she had been very kind, helpful and professional answering my inquiries regarding using the app, and suggesting clear and useful functions, thank you!

Munilu

United Arab Emirates

3 months using the app

OneCommerce.io replied May 8, 2025

Hi Munilu store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty.

Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io.

Regards,
Rosie
OneLoyalty by OneCommerce

December 17, 2024

Rosie was a great help in getting my loyalty page added to my navigation options. She started out with sending me step by step screen shot and when I encountered an error message she willingly jumped right in and finished the process for me in less than 2 min.

TNT CUSTOMZ

United States

3 months using the app

OneCommerce.io replied December 24, 2024

Hi TNT CUSTOMZ store admin,
Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Rosie
OneLoyalty by OneCommerce