Releasit COD Fee & Partial Pay

Extremely disappointing experience.

I have been dealing with multiple serious issues with the app, including problems with Cash on Delivery settings, fees not being applied correctly, payment options disappearing during checkout, and features that simply stop working without any clear explanation.

What made the situation even worse was the support. Felipe’s response time was unacceptable. When you are running an online store and dealing with issues that can directly affect orders and revenue, waiting such a long time for basic support is simply not acceptable.

Instead of getting fast and effective help, I was left constantly following up while the problems remained unresolved. My experience with Felipe in particular was extremely frustrating and far below the level of support I would expect from a paid service.

At this point, I am seriously considering cancelling my subscription and removing the app completely.

Very poor experience overall. I would not recommend this service based on the support and technical issues I have experienced.

Really happy with the Relasit COD Fee app. It was very straightforward to set up and works exactly as expected. The support team is also excellent friendly, quick to respond, and very helpful whenever I had a question. Overall, a great app and a great experience!

The setup was quick and straightforward, and the rule worked perfectly during checkout testing: COD remained available for smaller orders and disappeared automatically when the order total exceeded our limit.
This gives us much better control over high-value orders and protects our business from costly refused deliveries. The app works exactly as expected and is easy to configure. Highly recommended for any Shopify merchant offering cash on delivery!