Zoko: WhatsApp CRM

Zoko has been a game-changer for our business. The platform is incredibly user-friendly, making it easy for our team to manage customer conversations and campaigns without a steep learning curve. Their customer service is outstanding — responsive, attentive, and always ready to help us optimise our workflows.

The automation flows are well thought out and highly effective, helping us recover abandoned carts, send timely updates, and create targeted campaigns that have directly contributed to increased revenue. Since implementing Zoko, we’ve seen measurable improvements in both efficiency and sales.

If you’re looking for a reliable tool that blends ease of use with powerful revenue-driving features, Zoko is an excellent choice!

Excellent App for WhatsApp Sales & Automation

We've had a great experience using Zoko so far. It has helped us confirm more orders, especially on WhatsApp, and made the order confirmation process much easier for our customers. The automation tools have saved us time, improved our response rates, and significantly boosted overall engagement.

We particularly appreciate the flexibility of the custom workflows — they’re powerful and allow us to adapt the platform to suit our specific operational needs. The Zoko support team has also been consistently helpful and responsive.

The only issue we encountered was with inventory syncing — around half of our in-stock products on the website appeared as out of stock on the WhatsApp platform. This made integration a bit of a challenge initially. However, aside from that, everything has worked smoothly.

Highly recommended for businesses looking to streamline WhatsApp communication and improve sales conversions.

Hi There!

We’ve been using Zoko with great satisfaction! From the integration process to everyday use, the experience has exceeded our expectations.

What impressed us the most is their customer support — even on weekends, they respond quickly, take ownership, and offer solution-oriented assistance. It’s a well-designed, user-friendly platform backed by a dedicated team.

Highly recommended!

Zoko is my wings. Fantastic product, its the face of my brand. Immediate customer support thru brilliant AI. Takes care of placing new orders, reducing RTO/fake orders, answering customers queries as far as possible that too multi lingual and escalates only important cases.
Certainly it is a must for all e-commerce brands. Zoko is a perfect ROI tool.
Nishant and team will be the fastest tech team you would have seen, tell them any feature you need they will implement it in a jiffy.
Looking forward to more great features.

We’ve had a fantastic experience with Zoko! It’s seamlessly integrated into our communication workflow, handling everything from customer queries to order updates with ease. The platform is exceptionally intuitive and user-friendly.
What really sets Zoko apart is their outstanding support team. They go above and beyond to guide you through the entire setup process and are impressively responsive to any questions or issues that arise. Their dedication makes the onboarding smooth and stress-free.
I highly recommend giving Zoko a try.