Loox ‑ Visual Product Reviews
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Social proof that looks amazing - product reviews, photo reviews, video reviews, and referrals.
Loox is a beautiful social proof solution that helps brands build trust and drive sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable widgets without slowing down your site. Reach new customers with one-click referrals. Set up trustworthy social proof upsells that display product reviews & ratings. Exclusive to Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support.
- Collect product reviews on auto-pilot with customized emails and review form
- Offer customers a next-purchase discount for photo/video reviews and referrals
- Beautiful widgets that match your brand including carousels, pop-ups, and badges
- Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
- Import reviews from other review platforms (Judge.me, Yotpo, Okendo, Stamped..)
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Klaviyo Email Marketing & SMS
- Omnisend Email Marketing & SMS
- Loyalty Lion Rewards Referrals
- Google Shopping and SEO
- Meta Shops Facebook Instagram
- Shop App
Categories
Display options
Program types
Pricing
Beginner
$12.99 / month
- 100 monthly review request emails
- Offer discounts for photo reviews
- 10+ widgets
- Reviews importer
- Shop app syndication
- SEO
- Up to 500 orders
7-day free trial
Scale
$39.99 / month
300 orders included in base price + $40 per additional 300 orders
- Video reviews
- Google Shopping
- Meta Shops
- Referrals
- No branding
- All integrations
- All Beginner features
14-day free trial
Convert
$99.99 / month
300 orders included in base price + $40 per additional 300 orders
- AI review sorting
- AI review highlights
- AI auto-translated reviews
- AI review replies
- AI review flagging
- All Scale features
14-day free trial
Unlimited
$299.99 / month
- Unlimited review request emails
- Unlimited Referrals
- Unlimited Upsells
- All Convert features
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (7,206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for building social proof and boosting conversion rates through features like photo reviews, pop-ups, and carousels. They appreciate its user-friendly interface, automated review requests, and the option for customer photo uploads. The app's performance is smooth, and the support team is responsive and effective. Continuous updates enhance the user experience, contributing to a positive return on investment for businesses.
App works great, been using it for years. Support is always responsive, Rina helped me today and helped fix a couple issues when we changed over to our new template very quickly.
Great app but they charge you EXTRA $40 FOR EVERY 300 orders after the first 300. Without any notice I got big bill due to Black Friday sales.
Compared to the competition this is like 40x the price. changing to another app and recommend to anyone with more than 300 orders to BEWARE.
Hey, thank you for sharing your feedback. I am sorry the recent charge came as a surprise. We aim to keep pricing clear and easy to review across our site, our Shopify listing, and inside the app, and we focus on delivering meaningful value through tools that help bring in new customers, raise conversions, and encourage repeat purchases. I reached out by email to review your plan together and answer any questions you may have. You are welcome to reply whenever it is convenient.
LOOK FOR ALTERNATIVE APPS. DO NOT USE THIS OR PAY FOR SCALE PLAN. Loox Used to be a good app. When contacting them with a issue in order to help me i had to upgrade my plan and then when i got in touch after upgrading they close the chat as soon as they get a chance so without any human help.
Hey, thank you for your feedback, and sorry to hear about your recent experience with our support team. We pride ourselves on providing world-class support, and it's tough to hear that we missed the mark. Our support team agents close the chat when no response is received for over 5 minutes, which I see is what happened in your case. However, you can always reach out again and we'd be happy to assist. If you’re open to it, we’d love to continue the conversation and address any concerns you have. Just reply to the email we sent, and we’ll do our best to make things right.
Best,
Sara from the Loox team
Support
App support provided by Loox.
Or visit their support portalResources
Launched
October 16, 2015
Featured in
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