Shopify Translate & Adapt

I’ve been using the Translate and Adapt app for a while now, and unfortunately, it no longer translates pages or products into the desired language, especially after updating them more than twice. The issue has persisted for several months now, and even when I spend a long time translating content manually, it often doesn’t save. I’ve followed all the troubleshooting steps provided, but the issue persists. The app only works if I haven’t modified a product or page more than twice. When I report the issue, I’m always told to contact the app developers — but this is a Shopify-developed app, so I’m left wondering who else I should report it to. Very disappointing!

It is a great app, but It would be great if you could translate more then just 2 languages.

wonderful app. they make my business easy. keep it up you did fabulous job. Love from ALiFTAR.com

With the intention of reaching potential clients, this app allows for a broader audience to engage and learn about what my company has to offer.

Since December 5, 2024, the app has stopped working correctly.
Previously, everything functioned fine. When I selected a language on my shop, I could also change the currency, and the language remained unchanged. Now, translations work properly only if the shop's default currency is selected.

My default currency is USD. If I choose USD and set the language to, for example, Italian which I translated, everything works perfectly. However, if I change the currency to Euro, the translations stop working.

This issue has never happened before, so the problem must originate from the app. I haven’t made any changes to my shop.

Edit:
Shopify support has confirmed that the problem is due to their application update...