Lucky Orange Heatmaps & Replay
- Precios
-
Plan gratis disponible
- Popular en tiendas como la tuya
- Ubicadas en Estados Unidos
- Calificación
- 4,8 (786)
- Desarrollador
- Lucky Orange LLC
Galería de imágenes destacadas
Optimiza tu tienda con confianza. Usa análisis visuales y seguimiento de pagos para tomar decisiones más inteligentes.
Observa cómo los compradores se mueven por tu tienda para que puedas tomar decisiones informadas y seguras. Mira sesiones reales de visitantes para identificar fricciones en el recorrido del cliente, usa mapas de calor dinámicos para entender qué capta la atención (o no) y rastrea eventos de pago como "Pago Iniciado" o "Producto Visto" para identificar dónde abandonan los compradores. Los embudos de conversión preconstruidos y las ideas a nivel de página ayudan a identificar problemas de rendimiento, sin necesidad de configuraciones complejas, código personalizado o etiquetado manual.
- Grabaciones de Sesiones – Observa cómo los visitantes navegan por tu tienda para detectar problemas
- Mapas de Calor – Revela dónde hacen clic y se desplazan los visitantes para identificar oportunidades perdidas
- Seguimiento y Análisis de Pagos – Rastrea eventos clave e identifica fricciones en el proceso de pago
- Embudos de Conversión – Seguimiento preconstruido para mostrar dónde abandonan las compras los visitantes
- Ideas de Página – Identifica señales de frustración para mejorar la experiencia del usuario
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- Popular en tiendas como la tuya
- Ubicadas en Estados Unidos
Idiomas
Inglés, Alemán, Italiano, Francés, y Español
Funciona con
- Pago
- HubSpot
- Google Analytics
- Zapier
- Optimizely
Categorías
Comportamiento de los clientes
Marketing y ventas
Precios
Free
Gratis
- 100 sesiones/mes
- 30 días de almacenamiento de datos
Launch
$19 al mes
o $182.40 al año con un ahorro del 20%
- 500 sesiones/mes
- 30 días de almacenamiento de datos
Build
$39 al mes
o $374.40 al año con un ahorro del 20%
- 5,000 sesiones/mes
- 60 días de almacenamiento de datos
Grow
$89 al mes
o $854.40 al año con un ahorro del 20%
- 15,000 sesiones/mes
- 60 días de almacenamiento de datos
Contiene texto traducido automáticamente
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (786)
I have used the Lucky Orange app for a couple of years now and it has brought a ton of valuable information on our website to increase the volume of sales. The recordings and heatmaps have been my favorite to gain insightful information as to how clients have navigated around our website.
You will get a lot of use out of this app!
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings and Heatmaps can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Great app – I've been using it for a few years now. It's still a very useful tool for understanding customer activity. The only limitation is that we can't see when a customer scrolls down, as the screenshots remain fixed at the top of the page.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Regarding your feedback on the customer scrolls, please reach out to support@luckyorange.com so we can look into this for you. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
We used Lucky Orange for about a year, then discovered Microsoft Clarity, which is completely free and does everything we needed. Around that time, we thought we had downgraded our Lucky Orange plan. Their app showed a message saying “No active subscription,” so we assumed it was canceled.
Turns out that message was a bug, which their team later admitted. In reality, we had been getting billed $303.20 per month the entire time — for 16 months — totaling $4,851.20. We had no idea. There was no downgrade confirmation, no email notification, and no way to tell from inside the app that billing was still active.
We didn’t use the tool once during that period. We believed the subscription was canceled. Their support team reviewed our case and still refused to refund anything. They claimed it was our responsibility to know we were subscribed, even though their own UI said otherwise.
We’re now escalating through our Shopify Plus team to recover the funds.
This product is not worth the risk. If you need heatmaps and session replays, Microsoft Clarity is free, more transparent, and works better. We do not recommend Lucky Orange.
Thank you for taking the time to share your feedback. Through our discussions back and forth, we've thoroughly reviewed and discussed with you that there is no record of a cancellation request, downgrade to a lower plan or the Lucky Orange app being uninstalled from your Shopify store.
As a safeguard for merchants, any subscription changes must be confirmed through Shopify's billing system. Our records indicate that the app has remained installed and active, which is why data collection, data storage, and billing have continued.
Monthly receipts are sent by Shopify and outlines each app and their charges within the receipt while the application would have still shown as installed within your Shopify admin. To make sure you have fully ended your subscription, please make sure to either switch to the free plan and confirm that change through Shopify or uninstall the Lucky Orange app from your store. Uninstalling the app will ensure the tracking code is removed and your subscription is fully terminated.
If you have any questions, please contact our support team. We're here to help.
Regards - Bradley from Lucky Orange
Soporte técnico
Soporte de la aplicación proporcionado por Lucky Orange LLC.
Desarrollador
Fecha de lanzamiento
8 de julio de 2014
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